Caleb Gray
Mesa
Summary
Long term employee who had worked up from minimum wage position to a salaried keyholder who is consistently trusted with the day to day operations of the store. Consistently able to achieve goals set by upper management in regards to conditions of the store financially and physically. Making strong positive relationships with workers and encouraging them to foster a positive work environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Barros Pizza
10.2023 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Key holder position where I am expected to close and open the store alone.
- Strong refinement of time management skills to ensure proper times for orders and for personal goals within the store.
- Frequently working with the public while attempting to provide top level customer satisfaction.
Delivery Driver
Barros Pizza
01.2020 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Dobson High School
Mesa, AZ05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Staff training and development
- Conflict resolution
Timeline
Assistant Manager
Barros Pizza
10.2023 - 05.2025
Delivery Driver
Barros Pizza
01.2020 - 09.2023
High School Diploma -
Dobson High School
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