Microsoft Word
Caleb Moreno
Mesa
Summary
Skilled in food preparation and sanitation procedures, I excelled as a Back of House Trainer at Chipotle Mexican Grill, enhancing quality control and mentoring staff to elevate performance. At McDonald's, my expertise in staff mentoring and order accuracy significantly improved team efficiency and customer satisfaction, showcasing my ability to lead and educate.
In my academic career, I've delivered the following:
- A 4 minute research-based speech in front of ~30 peers
- An impromptu speech delivered in front of ~5 peers
- Multiple well-researched and peer-reviewed papers
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back of House Trainer
Chipotle Mexican Grill
03.2024 - Current
- Provided coaching and mentoring to employees via on-site experience with new hires.
- Established and maintained quality control standards.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Crew Member Trainer
McDonald's
07.2023 - 01.2024
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
Education
Associate of Arts - Psychology
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2026
High School Diploma -
ASU Preparatory Academy Polytechnic
Mesa, AZ05-2024
Skills
- Sanitation procedures
- Order accuracy
- Food preparation
- Staff mentoring
- Public speaking
- Research skills
Certification
Food Handler's Card
Writing
- Have written a 100+ page book
- Provide feedback for aspiring freelance writers
Software
Microsoft Excel
Microsoft Powerpoint
Timeline
Back of House Trainer
Chipotle Mexican Grill
03.2024 - Current
Crew Member Trainer
McDonald's
07.2023 - 01.2024
Associate of Arts - Psychology
Maricopa Community Colleges, Chandler-Gilbert Community College
High School Diploma -
ASU Preparatory Academy Polytechnic
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