Cali Perez Ortiz

Conducts maintenance of 7 tactical data links supporting a 32-nation USSOUTHCOM mission, the $55M
Falconer Weapon System and CAOC joint interface control cell operators.

Trains personnel and
prepares resources for AFSOUTH contingency operations, including exercises and deployments.

Supports personnel readiness and testing of deployable C4I equipment valued at $2.4M, delivering
Humanitarian Aid and disaster relief across a 15.6M square mile AOR.

• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
• Standardized installation policies to streamline efforts and shorten task completion times.
• Designed system upgrade frameworks to minimize operational disruptions and prioritize impactful improvements to business processes.
• Deployed permanent and non-permanent changes to system parameters and hardware configurations.
• Completed software updates and assessed security patches for optimized computer use.
• Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
• Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
• Led cross-functional teams to successfully complete IT projects.
• Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
• Operated soldering iron stations to solder connectors to cable assemblies.
• Interpreted written assembly drawings and work instructions to properly complete tasks.
• Managed use of various types of databases and configured, installed and upgraded new ones.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Managed maintenance activities, supervised staff, and inspected equipment.
• Gained strong leadership skills by managing projects from start to finish.
• Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
• Oversaw development and maintenance of organization VoIP/RoIP systems.
• Set up and programmed devices and educated customers on use.
• Installed wiring, cabling and networking hardware on customer premises.
• Displayed absolute discretion at handling confidential information.
• Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
• Worked closely with network administrators and server engineers to deliver quality service.
• Installed and configured new devices and system components.
• Researched and identified solutions to technical problems.
• Diagnosed and troubleshot hardware, software and network issues.