Calysta Hayes
Peoria
Summary
Highly motivated professional with expertise in animal behavior and customer service. Known for strong multitasking abilities and a commitment to maintaining clean, safe environments for animals. I value self growth and am looking to grow my skills in a different field.
I have a proven ability to manage daily operations in animal facilities, ensuring health and well-being. Additionally, I am a strong multitasker and committed to working with a team and helping my organization grow.
Overview
4
4
years of professional experience
Work History
Animal Technician
Second Home Pet Resort
2023.04 - 2026.05
- Managed daily care routines for various animal breeds, ensuring health and well-being.
- Administered medications and treatments as prescribed and given by owners, tracking responses and progress.
- Collaborated with team members to maintain clean and safe environments for pets, enhancing overall guest experience.
- Conducted regular health checks and monitored behavioral changes, reporting findings to veterinary staff promptly.
- Executed nightly facility deep cleaning and maintenance operations.
- Implemented enrichment activities to promote physical and mental stimulation among animals in care.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Ensured proper animal nutrition by preparing and distributing specialized diets according to species-specific requirements.
Overnight Animal Care Supervisor
Dogs 24/7
2022.10 - 2023.04
- Supervised nightly operations of animal care team to ensure high-quality service and safety standards.
- Coordinate care schedules for animals, optimizing resources and ensuring timely attention to all needs.
- Conducted regular assessments of animal health, identifying issues promptly to facilitate early intervention.
- Managed customer phone interactions and facilitated check-ins and check-outs to enhance guest satisfaction.
Table Busser
Texas Roadhouse
2021.12 - 2022.03
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables for efficient service.
- Collaborated with team members to ensure timely delivery of food and beverages.
- Monitored dining area for guest needs, proactively addressing requests and concerns.
- Oversaw dining room inventory management and executed timely replenishment.
Education
High School Diploma -
Sunrise Mountain High School
Peoria, AZ2021-05
Skills
- Animal behavior and enrichment
- Customer focused and effective communication
- highly motivated with optimistic attitude
- strong work ethic and solution orientated
- Kind customer engagement
- Customer service and assistance
- Managing paperwork
- Pet feeding and medication administration
- Kennel cleaning and sanitizing methods
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Animal Technician
Second Home Pet Resort
2023.04 - 2026.05
Overnight Animal Care Supervisor
Dogs 24/7
2022.10 - 2023.04
Table Busser
Texas Roadhouse
2021.12 - 2022.03
High School Diploma -
Sunrise Mountain High School