Cameron Smith
Tucson
Summary
Results-driven professional with over 10 years of experience in healthcare administration, retail sales, and customer service. Skilled in team leadership, patient care coordination, and operational management. Known for delivering excellent client experiences, driving performance, and adapting seamlessly in fast-paced environments. Committed to fostering inclusive, collaborative workplaces while meeting organizational goals.
Overview
12
12
years of professional experience
Work History
Multiple Roles
Red Mountain Weight Loss & Med Spa
04.2016 - 05.2025
- Directed daily clinic operations, ensuring high-quality patient care, regulatory compliance, and operational efficiency.
- Coordinated scheduling for multiple service providers, ensuring optimal appointment flow and minimizing conflicts as well as scheduling the correct support staff.
- Recruited, trained, and supervised cross-functional staff, fostering a performance-driven culture and exceptional service delivery.
- Reviewed daily client satisfaction surveys to identify service improvements and maintain a high standard of client care.
- Oversaw financial performance, including revenue growth, budget adherence, and cost management.
- Championed patient satisfaction by resolving concerns, optimizing service processes, and maintaining quality assurance standards.
- Promoted clinic programs, increased patient acquisition through sales and community outreach, and contributed to marketing efforts.
- Adapted to and filled multiple roles as needed, including front office duties and clinical support, ensuring seamless clinic operations.
- General Manager (2023 – 2025)
- Assistant Manager (2022 – 2023)
- Team Lead (2021-2022)
- Front Office Trainer (2017 – 2021)
- Front Office Coordinator (2016 – 2017)
Bra Specialist & Retail Associate
Macy’s
05.2013 - 04.2016
- Delivered exceptional customer service by warmly greeting and engaging customers, fostering genuine connections.
- Identified customer needs through active listening and tailored product recommendations, driving sales and customer satisfaction.
- Promoted loyalty programs and leveraged product knowledge to inspire additional purchases and enhance the shopping experience.
- Maintained visual merchandising and recovery standards, including fitting rooms and sales floor organization.
- Ensured timely and accurate pricing, markdowns, and merchandise presentation.
- Fostered a respectful and inclusive environment, contributing to team cohesion and positive customer interactions.
Education
Diploma -
Palo Verde High School
05.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Flexible and adaptable
- Computer skills
Timeline
Multiple Roles
Red Mountain Weight Loss & Med Spa
04.2016 - 05.2025
Bra Specialist & Retail Associate
Macy’s
05.2013 - 04.2016
Diploma -
Palo Verde High School
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