Results-driven Sales Account Manager with over six years of experience in building strong client relationships and executing effective sales strategies. Skilled in sales forecasting and lead prospecting, consistently achieving higher client satisfaction and revenue growth through personalized service.
Work History
Sales Account Manager
6 Years
Nackard Pepsi | 07.2020 - 07.2026
Developed strategic account plans to enhance client relationships and drive revenue growth.
Analyzed market trends to identify new business opportunities and optimize product offerings.
Executed quarterly sales presentations, showcasing product innovations and aligning with client needs.
Collaborated with marketing teams to create targeted campaigns that increased brand awareness among key accounts.
Established long-term partnerships with clients, fostering loyalty through exceptional service and support.
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Increased sales revenue by identifying and pursuing new business opportunities.
Negotiated prices, terms of sale and service agreements.
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Anticipated clients' needs by staying in touch on a regular basis.
Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Operations Manager
6 Years 5 Months
99 Cent Only Store | 01.2014 - 06.2020
Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
Led cross-functional teams to optimize operational workflows and improve overall efficiency.
Implemented training programs for staff, fostering a culture of continuous improvement and accountability.
Developed and enforced safety protocols, ensuring compliance with health regulations across all locations.
Supervised operations staff and kept employees compliant with company policies and procedures.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Assistant Manager
9 Months
Cocos Restaurants Catalina Group | 11.2013 - 08.2014
Trained and mentored staff, fostering a collaborative work environment.
Implemented inventory management processes, reducing waste and optimizing stock levels.
Analyzed sales data to identify trends and drive menu adjustments for improved profitability.
Supervised daily operations, ensuring compliance with health and safety regulations.
Shift Leader
6 Years
Jack in the Box | 11.2007 - 11.2013
Supervised daily operations, ensuring efficient workflow and optimal service quality.
Trained and mentored new staff on operational procedures and customer service standards.
Implemented inventory management practices to minimize waste and reduce costs.
Streamlined food preparation processes, enhancing speed of service during peak hours.
Education
High School Diploma
Cactus High School | Glendale, AZ | 06-1999
Skills
Sales strategy
Lead prospecting
Sales forecasting
Account management
Customer focus
Relationship building
Customer service
Accomplishments
Ran a territory consisting of 40+ accounts.
Led in sales growth year to year 2+ years
Was considered for sales account trainer in only my 3rd year