As a host an To-go specialist I learned the importance of phone communication and the importance of real-time communications with my team. Problem solving,and "staying calm under pressure" was also developed in me while working as a Host at olive garden.
Overview
2
2
years of professional experience
Work History
Host/To-Go Specialist
Caleb Swanson; Olive Garden
05.2024 - Current
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Promoted business loyalty by fostering positive customer relationships.
Answered phone calls to take orders, give information and document reservations.
Maintained balanced cash drawer with correct money values and accurate documentation.
Education
High School Diploma -
Ironwood Ridge Highschool
2475 W Naranja Dr, Oro Valley, AZ 85742
05-2026
Skills
Telephone reception
Verbal and written communication
Customer service
Team collaboration
Professional appearance
Maintaining a calm demeanor, during stressful situations