Candida Silvas
Surprise
Summary
Dynamic Property Manager with proven success at CALCAP Properties, excelling in tenant relations and lease administration. Skilled in effective payment collection and conflict resolution, I consistently enhance tenant satisfaction while maintaining occupancy rates. Adept at marketing and promoting properties, I leverage strong communication skills to foster positive community relationships.
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Property Manager
CALCAP Properties
09.2023 - Current
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Collected and maintained careful records of rental payments and payment dates.
Property Manager
Western Wealth Management
03.2023 - 09.2023
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
Property Manager
Avante Garde Management
04.2020 - 12.2021
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
Assistant Manager
Pro Residential
02.2013 - 07.2020
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
No Degree - Real Estate
Arizona School Of Real Estate
Phoenix, AZ01-2021
No Degree - Horticultural Science
Yavapai College
Prescott, AZ01-2008
High School Diploma -
South Mountain High School
Phoenix, AZ05-2000
Skills
- Tenant relations
- Work order monitoring
- Debt control
- Lease administration
- Tenant and eviction laws
- Property tours and inspections
- Unit vacancies
- Payment collection
- Maintenance
- Property marketing and promotion
- Eviction notices
- Marketing and advertising
- Administrative support
- Lease renewals
- Rent collection
- Leasing and sales
Timeline
Property Manager
CALCAP Properties
09.2023 - Current
Property Manager
Western Wealth Management
03.2023 - 09.2023
Property Manager
Avante Garde Management
04.2020 - 12.2021
Assistant Manager
Pro Residential
02.2013 - 07.2020
No Degree - Real Estate
Arizona School Of Real Estate
No Degree - Horticultural Science
Yavapai College
High School Diploma -
South Mountain High School
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