Candie Lee Watkins
Gilbert
Summary
Customer-Centric and team-oriented with over 10 years of experience in inventory control, sales, staff training and development. Resourceful and hardworking with excellent attention to detail and an organized nature.
As restaurant management professional, brings valuable experience in optimizing restaurant performance and elevating guest experiences. Focused on team collaboration and achieving impactful results. Reliable and adaptable, excelling in dynamic environments. Proficient in staff training and operational efficiency, embodying traits most valued by employers.
Overview
18
18
years of professional experience
Work History
Director of Restaurants & Bars
The Scott Resort & Spa
12.2019 - 04.2025
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Improved staff productivity by conducting thorough training programs, fostering a team-oriented culture, and providing regular feedback on performance metrics.
- Collaborated with sales teams on promotional strategies designed to drive increased interest in our establishment.
General Manager
Genghis Grill
11.2018 - 11.2019
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Managed accounts payable, accounts receivable and payroll.
- Built sales forecasts and schedules to reflected desired productivity targets.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Oversee multiple restaurants inventory control.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Store Manager
Texas Corner Cleaners
11.2016 - 09.2018
- Delivered excellent customer service by greeting and assisting each customer.
- Received, counted, and marked soiled clothing from customers.
- Oversaw the opening and closing of the store, which included reconciling cash drawers and making bank deposits.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Manager
SanTan Brewing Company - San Marcos
08.2015 - 11.2016
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Conducted new hire orientations to provide company information and establish performance requirements.
- Performed checkouts of servers and bartenders to ensure all tickets were accounted for.
- Accomplished multiple tasks within established timeframes.
Assistant Manager, General Manager
Half Moon Windy City Sports Grill
08.2007 - 08.2015
- Recruited, interviewed and hired individuals who would bring passion and dedication to the company's available positions.
- Conducted weekly inventory including FOH and BOH products and provided weekly reports.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Regularly updated computer systems with new pricing and food specials.
- Effectively managed payroll and timekeeping,
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Business Management & Marketing
Kalamazoo Community College
Kalamazoo, MIHigh School Diploma -
Portage Northern High School
Portage, MISkills
- Talent acquisition and development
- Cost management for labor and food
- Collaboration skills
- Knowledgeable in digital tools
- Effective strategic planning
- Menu development
- Workforce management
- Task organization and management
Timeline
Director of Restaurants & Bars
The Scott Resort & Spa
12.2019 - 04.2025
General Manager
Genghis Grill
11.2018 - 11.2019
Store Manager
Texas Corner Cleaners
11.2016 - 09.2018
Manager
SanTan Brewing Company - San Marcos
08.2015 - 11.2016
Assistant Manager, General Manager
Half Moon Windy City Sports Grill
08.2007 - 08.2015
High School Diploma -
Portage Northern High School
Business Management & Marketing
Kalamazoo Community College
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