Canisha Owens
Mesa
Summary
Dynamic leader with a proven track record at Burger King, excelling in operations management and team building. Successfully enhanced customer engagement and drove revenue growth as Sales Manager at New Wave Management. Skilled in problem resolution and data analysis, fostering a collaborative environment that improved performance and client satisfaction.
Overview
8
8
years of professional experience
Work History
General Manager
Burger King
06.2022 - 02.2025
- Learned operational processes and safety protocols in a fast-paced environment.
- Supported team members in implementing daily tasks efficiently and accurately.
- Assisted in maintaining inventory levels and ensuring product availability.
- Adapted quickly to changing priorities and workflow demands during peak hours.
- Engaged in training sessions to develop skills in conflict resolution and team dynamics.
- Gained knowledge of performance metrics to enhance overall operational effectiveness.
Sales Manager
New Wave Management
11.2016 - 10.2021
- Led sales team in executing strategic initiatives to enhance customer engagement and drive revenue growth.
- Developed and implemented targeted sales strategies based on market analysis and consumer behavior trends.
- Trained and mentored new sales representatives, fostering a collaborative team environment for improved performance.
- Analyzed sales data to identify opportunities for process improvements and optimize inventory management practices.
- Collaborated with marketing departments to create promotional campaigns that aligned with sales objectives.
- Conducted regular training sessions to enhance product knowledge and selling techniques among team members.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Graduate Certificate - Property Management
Rio Salado
Tempe, AZ05-2008
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Burger King
06.2022 - 02.2025
Sales Manager
New Wave Management
11.2016 - 10.2021
Graduate Certificate - Property Management
Rio Salado
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