Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yen Nhung Cao

Surprise,AZ

Summary

Dynamic receptionist with proven expertise at The Village Eyecare, excelling in appointment management and patient relations. Skilled in data entry and telephone communication, I foster a welcoming atmosphere while efficiently verifying insurance and processing payments. Recognized for exceptional time management and a commitment to enhancing patient experiences.

Overview

3
3
years of professional experience

Work History

Receptionist

The Village Eyecare
Surprise, AZ
05.2025 - 03.2026
  • Greeted and assisted patients, ensuring a welcoming environment.
  • Managed appointment scheduling and maintained accurate patient records.
  • Operated phone systems, directing calls to appropriate staff members.
  • Verified insurance information and collected payments efficiently.

Manager's Assistant

Az Pho & Grill
Chandler, AZ
01.2023 - 01.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in inventory management by monitoring stock levels and placing orders as needed.

Education

Bachelor of Science - Biochemistry

Arizona State University
Tempe, AZ
05.2026

Skills

  • Telephone skills
  • Data entry
  • Time management
  • Verbal and written communication
  • Front desk operations

Languages

Vietnamese
Native or Bilingual

Timeline

Receptionist

The Village Eyecare
05.2025 - 03.2026

Manager's Assistant

Az Pho & Grill
01.2023 - 01.2026

Bachelor of Science - Biochemistry

Arizona State University
Yen Nhung Cao