Stephanie Sanchez
Tucson
Summary
Detail-oriented Assistant Manager with over 17 years of progressive leadership experience. Retail professional known for delivering high-quality customer service and ensuring smooth operations. Recognized for reliability and adaptability in dynamic environments, consistently contributing to team success. Excels in cash handling, customer interaction, and problem-solving to achieve desired outcomes.
Overview
24
24
years of professional experience
Work History
Small Business Co-Owner
Chuy's Handyman and Yard Services
10.2023 - Current
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw financial transactions, maintaining accurate records for budgeting and forecasting purposes.
- Collaborated with vendors to negotiate favorable terms and optimize supply chain efficiency.
- Operated landscaping equipment to complete various projects efficiently and safely.
- Assisted in plant selection and installation for diverse residential landscapes.
- Assisted with general maintenance tasks, ensuring timely completion of repairs and improvements.
Assistant Manager
Ace Hardware
06.2001 - 09.2023
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Handled returns and exchanges, ensuring compliance with store policies.
- Organized merchandise displays to enhance customer shopping experience.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with product inquiries and provided exceptional service.
Education
GED
Tucson, AZSkills
- Sales data analysis
- Proficient in assigning tasks
- Comprehensive product understanding
- Cash management
- Team leadership
- Operational efficiency management
- Compassionate understanding
- Commitment to integrity
Timeline
Small Business Co-Owner
Chuy's Handyman and Yard Services
10.2023 - Current
Assistant Manager
Ace Hardware
06.2001 - 09.2023
GED
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