Prepared and served meals in compliance with food safety standards.
Maintained cleanliness and organization of cafeteria areas and equipment.
Collaborated with team members to streamline food service processes and enhance efficiency.
Cashier
Continental Adultshop
02.2025 - 03.2025
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained a clean and organized checkout area to enhance customer experience.
Assisted customers with inquiries, providing exceptional service to ensure satisfaction.
Managed cash drawer, balancing at shift end to prevent discrepancies.
Social media moderator
Alorica
05.2024 - 11.2024
Helped ensure that content is respectful, on-brand, and complies with community guidelines across varied social media platforms.
Customer Service Representative
Iqor
09.2021 - 06.2022
Answered many inbound calls to assist customers with questions, concerns, or complaints about a company's products or services.
Deli associate
Walmart Supercenter
03.2020 - 12.2020
Filled, maintained, and rotated products and displays. Prepared special orders, and operated cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
Customer service Representative / Sales Associate
Sears Holdings
01.2019 - 09.2019
Ensure excellent customer service via phone. Sell and upsell products and services to customers.
Front Desk secretary
Mansfield Middle School
08.2017 - 09.2017
Internship - Provided excellent customer service to students, staff, and parents. Ensured accurate filing, answering phones, directed calls, and operated several office machinery.
Housekeeper
Tmc Healthcare
01.2016 - 01.2016
Maintaining a clean and sanitary hospital environment by thoroughly cleaning patient rooms, common areas, and medical equipment, following strict sanitation protocols to prevent the spread of infection, including tasks like sweeping, mopping, disinfecting surfaces, changing linens, and properly disposing of waste, all while adhering to hospital safety and hygiene standardized.
Education
Medical Administration Assistant - undefined
Fred G. Acosta Jobcorps
02.2018
High school diploma - undefined
Penn Foster High school
02.2017
Skills
ADMINISTRATIVE ASSISTANT
Customer Service
Call Center
CSR
Customer Support
Office Administration
Upselling
HIPAA
Medical Terminology
Phone Etiquette
Custodial experience
Phone triage
Childcare
Sanitation practices
Kitchen support
Money handling
Verbal and written communication
Cash handling
Teamwork and collaboration
Cleaning
Customer relations
Guest service
Computer skills
Clear communication
Payment processing
Reliability
Excellent communication
Certification
Certified medical administrative assistant November 2017 to Present