Carina Hill

• Customer service.
• Cash handling.
• Cooking
• Food prep.
• Scheduling
• Statements
• Price Adjustments.
• Inventory.

These are the duties that I perform as a concept manager.

As a concept manager at Starbucks, I handle the following:

• Customer service.
• Money handling
• Inventory.
• Price adjustments.
• Statements.

• Supervised staff to ensure compliance with store policies and procedures.
• Managed inventory levels and organized stockroom for efficient operations.
• Trained new employees on customer service standards and operational processes.
• Scheduled employee shifts to meet staffing needs during peak hours.
• Resolved customer complaints to enhance satisfaction and loyalty.
• Implemented merchandising strategies to optimize product displays and promotions.
• Conducted performance evaluations to provide feedback and support team development.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Make labels and signs for sales event.