Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carina Lara-Gomez

Buckeye

Summary

Multilingual Spanish interpreter and front office associate with 9+ years of experience in enhancing patient communication and service excellence. Demonstrates strong problem-solving skills, leadership, and an innovative approach to improving patient satisfaction and financial solutions. Eager to leverage expertise in communication and organizational skills to drive success in a dynamic healthcare or financial environment.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Spanish interpreter

Cyracom
01.2024 - Current
  • Delivered precise Spanish interpretation services during medical consultations, ensuring clear communication and enhancing patient understanding.
  • Conducted thorough assessments of patient needs, facilitating tailored interpretation services that improved patient comprehension and satisfaction.
  • Partnered with healthcare teams to ensure accurate interpretation, fostering an environment of trust and enhancing overall patient care.

Personal Banker

PNC Bank
12.2023 - 01.2024
  • Continuously sought feedback from supervisors and peers to identify areas for growth and improvement in both individual and team performance.
  • Enhanced customer satisfaction by effectively addressing and resolving banking inquiries.
  • Assisted customers in navigating online banking platforms, ensuring a seamless and user-friendly experience.
  • Maintained accurate records of all customer interactions through diligent documentation within CRM systems.
  • Resolved complex customer issues through careful research, problem-solving skills, and collaboration with internal departments when necessary.

Small business banker

Wellsfargo
07.2021 - 12.2023
  • Managed financial portfolios for small businesses
  • Implemented innovative banking solutions
  • Boosted customer satisfaction by 30%
  • Resolved complex financial issues
  • Impacted business growth through strategic planning

Detention officer

Maricopa county sheriffs office
10.2019 - 07.2021
  • Managed inmate behavior to maintain order and safety
  • Implemented new protocols for inmate processing
  • Skilled in crisis intervention and conflict resolution
  • Resolved security issues, reducing incidents by 20%
  • Boosted staff morale through supportive leadership

Teller/lead teller

Wellsfargo
02.2016 - 10.2019
  • Eager to enhance team performance by applying strong analytical skills and a collaborative approach
  • Maintained high precision in financial transactions, ensuring audit compliance
  • Supported client financial needs effectively, fostering trust and customer loyalty
  • Service ATMs
  • Processed accurate financial transactions, adhering to strict compliance standards

Education

High School Diploma -

Dysart High School
05.2016

Peer specialist - undefined

Rio Salado College
01.2025

General Business - undefined

Rio Salado Community College
Buckeye, US
12.2018

Skills

  • Strong prioritization skills
  • Skilled in workflow organization
  • Problem Solving
  • Time Management
  • Critical Thinking
  • Leadership
  • Communication
  • Adaptability
  • Financial Analysis
  • Customer Service
  • Crisis Management
  • Team Leadership

Languages

English
Spanish

Timeline

Spanish interpreter

Cyracom
01.2024 - Current

Personal Banker

PNC Bank
12.2023 - 01.2024

Small business banker

Wellsfargo
07.2021 - 12.2023

Detention officer

Maricopa county sheriffs office
10.2019 - 07.2021

Teller/lead teller

Wellsfargo
02.2016 - 10.2019

Peer specialist - undefined

Rio Salado College

General Business - undefined

Rio Salado Community College

High School Diploma -

Dysart High School
Carina Lara-Gomez