Manager
Circle K
Gilbert
07.2025 - 08.2025
- Supervised daily operations and ensured compliance with company policies.
- Managed staff schedules and coordinated training for new team members.
- Oversaw inventory control and maintained stock levels to meet customer demand.
- Implemented safety procedures to create a secure work environment for employees.
- Assisted in cash handling and ensured accurate financial transactions at the register.
- Monitored customer service standards and resolved issues to enhance satisfaction.
- Organized promotional displays to drive sales and attract customer interest.
- Conducted regular team meetings to communicate goals and address concerns effectively.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed risk by developing and implementing effective risk management strategies.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Implemented process improvements, resulting an increase in operational efficiency.
- Streamlined communication channels, improving information flow and decision-making speed.
- Analyzed market trends and competitor activity to inform business strategy.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Conducted performance reviews for team members.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality control measures to uphold company standards.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Developed and implemented strategic plans to achieve company objectives.
- Ensured compliance with industry regulations and company policies.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
