Carles Arroyo
Glendale
Summary
Dynamic sales professional with a proven track record at Best Buy, excelling in advertising and marketing. Recognized for enhancing customer loyalty through effective communication and achieving sales goals. Proficient in accurate money handling and vendor engagement, consistently delivering exceptional service and fostering lasting client relationships.
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Sam's Club
01.2025 - 02.2025
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Sales Advisor
Best Buy
05.2023 - 12.2024
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Cactus High School
Glendale, AZ05-2025
Skills
- Advertising and marketing
- Vendor engagement
- Accurate money handling
- Sales proficiency
Languages
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
- I like working with my hands and fixing things
- Music
- Auto Repair/Restoration
- Riding Motorcycles
Timeline
Personal Shopper
Sam's Club
01.2025 - 02.2025
Sales Advisor
Best Buy
05.2023 - 12.2024
High School Diploma -
Cactus High School
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