Carles Arroyo Zuniga
Glendale,AZ
Summary
Dynamic sales professional with a proven track record at Best Buy and Ridenow Powersports. Excels in advertising and marketing, enhancing customer loyalty through effective communication and achieving sales goals. Proficient in accurate money handling and vendor engagement, consistently delivering exceptional service and fostering lasting client relationships. Experienced retail team member with strong knowledge of product quality, substitution policies, and payment procedures. Possesses good organizational and time management abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fit Specialist
RideNow Powersports
05.2025 - Current
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Presented professional image consistent with company's brand values.
Sales Associate
Lowe's
04.2025 - 05.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Personal Shopper
Sam's Club
01.2025 - 02.2025
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Sales Advisor
Best Buy
05.2023 - 12.2024
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Cactus High School
Glendale, AZ05-2025
Skills
- Upselling strategies
- Anatomical models
- Brand awareness
- Garment construction
- Sales techniques
Languages
Spanish
Native or Bilingual
Hobbies and Interests
- Passionate about balancing physical health with mental and emotional wellness.
- Passionate about fitness and general wellbeing
- Bodybuilding
- Music
- Auto Repair/Restoration
- Riding Motorcycles
Certification
- CPT - Certified Personal Trainer through NASM
Timeline
Fit Specialist
RideNow Powersports
05.2025 - Current
Sales Associate
Lowe's
04.2025 - 05.2025
Personal Shopper
Sam's Club
01.2025 - 02.2025
Sales Advisor
Best Buy
05.2023 - 12.2024
High School Diploma -
Cactus High School
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