Carlie Moore

In my role as an Account Assistant, I assist multiple divisions within the City of Prescott’s Finance Department

Below is a summary of my experience in each division:

Revenue Division:

• Responds to a large volume of phone calls and emails
• Manages online applications and customer requests in person, over the phone, and via e-mail
• Processes customer payments, generates receipts, and balances cash drawers
• Handles service orders for over 26,000 accounts, schedules meter investigations, and submits work orders for Solid Waste
• Sorts and process a high volume of incoming and outgoing mail for the entire city.

Purchasing Division:

• Analyzes and audits employees' monthly purchasing card transactions for accuracy, proper documentation, and any potential misuse
• Converted all Finance forms to be fillable and submitted online to create better workflow
• Explains citywide ordinances, policies, and operating procedures to City staff and makes recommendations for improvements through annual and personal follow-up emails
• Frequent follow-up emails with card holders to ensure all activities comply with City ordinances, policies, and procedures (i.e., missing receipt, incorrect GL coding, etc.)

Accounting Division (Payroll, Banking, Budgeting, Capital):

• Assists with processing bi-weekly payroll for over 500 employees, ensuring timely and accurate compensation
• Assists with approving and adjusting time batches
• Processes personal action (PA), sends payroll reports, emails VOEs requests, documents and scans employee personal info, and more
• Maintains strict confidentiality of sensitive financial and personal info, protecting the City's integrity and the privacy of employees.
• Assists with reconciling credit card statements for bank reconciliation
• Supports FY25 (Actuals) budget data entry and previously helped with FY26 budget reporting for the city council
• Assists with compiling and attaching receipts/invoices to proper Capital projects