Dynamic and results-driven Call Center Agent with Epiq Global, skilled in customer communications and payment processing. Proven track record of resolving issues effectively, enhancing customer satisfaction, and collaborating with teams to optimize service operations. Recognized for strong communication skills and a commitment to maintaining high standards in customer care.
Professional with strong background in customer service and communication. Adept at resolving issues efficiently and maintaining customer satisfaction. Strong team collaborator with focus on achieving results and adapting to changing needs. Skilled in active listening, problem-solving, and using CRM software effectively. Dependable and results-oriented with passion for delivering quality service.
Assisted customers with inquiries related to product enrollments
Provided support for PCI compliance and addressed customers' frequently asked questions
Handled customer interactions in a professional and courteous manner
Resolved customer issues and complaints effectively
Maintained a high level of customer satisfaction
Collaborated with team members to ensure seamless customer service operations
Answered incoming customer calls to address inquiries, orders, and complaints
Provided customers with detailed product and service information
Collaborated with various restaurants to ensure customer satisfaction
Resolved customer issues promptly and effectively
Demonstrated strong communication skills in handling customer interactions
Maintained a positive attitude and professional demeanor while assisting customers
Demonstrated ability to work efficiently in a fast-paced environment
Prepared and cooked food according to recipes and standards
Maintained cleanliness and organization in the kitchen area
Communicated effectively with team members to ensure smooth operations
Followed all food safety and sanitation guidelines
Assisted with inventory management and stocking supplies