Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Narvaez

Laveen

Summary

Seeking to transition into a new field, utilizing skills developed in high demand, customer focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply a strong foundation in these areas to a new and challenging role.

Overview

2
2
years of professional experience

Work History

Shift Manager

Danzeisen Dairy
08.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.

Education

BBA - Accounting And Finance

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2026

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Opening and closing procedures
  • Punctual and reliable
  • Energetic and enthusiastic
  • Delegating work
  • Team development
  • Training and mentoring
  • Inventory control
  • Flexible schedule

Timeline

Shift Manager

Danzeisen Dairy
08.2023 - Current

BBA - Accounting And Finance

Maricopa Community Colleges, South Mountain Community College

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Carlos Narvaez