Carmen Cardenas
Avondale
Summary
I am a dedicated worker with extensive experience in customer service at Wingstop. Proven ability to enhance customer satisfaction through effective communication and problem-solving. I am skilled in cash handling and team collaboration, consistently recognized for reliability and integrity in fast-paced environments. Committed to fostering positive customer experiences and driving repeat business.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
4
4
years of professional experience
Work History
Cashier
Wingstop
08.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Barista
Courtesy Chevrolet
08.2024 - 07.2025
- Prepared high-quality beverages, ensuring consistency and adherence to recipes
- Operated espresso machines and coffee grinders efficiently, maintaining equipment cleanliness
- Assisted customers with menu selections, providing exceptional service and product knowledge
- Managed inventory levels, restocking supplies to support daily operations
- Trained new baristas on drink preparation techniques and customer service standards
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Ross Dress for Less
09.2023 - 06.2024
- Collaborated with team members to manage peak service times effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Brushfire Tacos Y Tapas
11.2021 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu inquiries, enhancing overall dining experience.
- Maintained clean and organized checkout area to ensure smooth operations.
- Handled cash and credit transactions, ensuring compliance with company policies.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
Education
High School Diploma -
Ombudsman Northwest
Peoria, AZ06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
Accomplishments
- Trained and mentored 5 employees.
- Memorized ingredients and recipes for many specialty drinks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Crafting and DIY Projects
- Baking
- Animal Care
- Reading
- Learning new cooking techniques and expanding my culinary skills
Timeline
Cashier
Wingstop
08.2025 - Current
Barista
Courtesy Chevrolet
08.2024 - 07.2025
Cashier
Ross Dress for Less
09.2023 - 06.2024
Cashier
Brushfire Tacos Y Tapas
11.2021 - 08.2023
High School Diploma -
Ombudsman Northwest