Carmen Lopez
Tucson
Summary
Compassionate and dependable caregiver and customer service professional with over 8 years of experience in healthcare support, retail, and delivery services. Bilingual in English and Spanish, skilled in client care, scheduling, teamwork, and communication. Reliable, quick to learn, and dedicated to improving people’s lives and work environments.
Overview
15
15
years of professional experience
Work History
Care Provider
La Casita Day Program
Tucson
09.2024 - 07.2025
- Supported adults with disabilities in becoming more independent
- Assisted with crafts, activities, and daily routines
- Ran errands and supported the program owner with various tasks
- Supported daily activities for individuals with developmental disabilities.
- Assisted clients in personal hygiene and daily living tasks.
- Created engaging activities to promote social interaction and skill development.
- Monitored client behavior and reported any changes to the team.
- Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.
Delivery Driver
Instacart, DoorDash, UberEats
Costa Mesa
02.2020 - 12.2023
- Delivered groceries and meals in a timely and professional manner
- Maintained strong customer service and communication during deliveries
- Managed navigation, order tracking, and time management independently
Store Manager / Sales Associate
Fashion Ooh La La
Lakewood
01.2018 - 07.2022
- Managed stocking, cashier operations, and customer service
- Performed light housekeeping and kept the store organized
- Opened and closed the store, handled deliveries and inventory
Medical Administrative Assistant
Eastside Imaging Center
Tucson
01.2016 - 10.2017
- Scheduled appointments, verified insurance, and greeted patients
- Managed the front desk, answered phones, and organized paperwork
Direct Care Worker
United Cerebral Palsy
Tucson
05.2014 - 12.2015
- Supported clients with disabilities in gaining independence
- Helped them participate in community activities and daily skills
Customer Service Agent
Afni
Tucson
11.2011 - 05.2014
- Handled billing and service calls in a fast-paced call center
- Helped customers with account questions and upsold services
Sales Associate
Papaya
Tucson
10.2010 - 11.2011
- Assisted customers, restocked merchandise, kept fitting rooms clean
Education
Medical Administrative Assistant -
Pima Medical Institute
Tucson, AZ02-2016
High School Diploma -
Pueblo High School
Tucson, AZ05-2008
Skills
- Patient care
- Cash handling and register operation
- Light housekeeping
- Scheduling & appointment setting
- Communication & teamwork
- Delivery logistics
- First Aid, CPR, Article 9,& Prevention and Support Certified
- Fluent in English and Spanish
Languages
Fluent in English and Spanish
Timeline
Care Provider
La Casita Day Program
09.2024 - 07.2025
Delivery Driver
Instacart, DoorDash, UberEats
02.2020 - 12.2023
Store Manager / Sales Associate
Fashion Ooh La La
01.2018 - 07.2022
Medical Administrative Assistant
Eastside Imaging Center
01.2016 - 10.2017
Direct Care Worker
United Cerebral Palsy
05.2014 - 12.2015
Customer Service Agent
Afni
11.2011 - 05.2014
Sales Associate
Papaya
10.2010 - 11.2011
Medical Administrative Assistant -
Pima Medical Institute
High School Diploma -
Pueblo High School
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