Carmen Mascareno

1. **Answering phone calls**: Responding to incoming calls, directing them to the appropriate departments, and taking messages as needed.

2. **Greeting visitors**: Welcoming guests, checking them in, and ensuring they are directed to the correct person or office.

3. **Managing appointments**: Scheduling, rescheduling, and confirming appointments for staff or services.

4. **Handling correspondence**: Sorting mail, sending outgoing correspondence, and sometimes managing emails.

5. **Maintaining records**: Keeping track of files, documentation, or databases relevant to the office.

6. **Performing administrative tasks**: Assisting with clerical duties such as filing, data entry, and maintaining office supplies.

7. **Providing customer service**: Assisting customers with inquiries, troubleshooting issues, or providing information about services.