Carmen Vanessa Contreras
Tucson
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor of Operations/Child and Youth Worker
Vision Quest, Youth Services
07.2019 - 01.2025
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Developed and implemented strategies to maximize customer satisfaction.
- Responsible for providing direct care supervision for children residing in VisionQuest homes.
- Responsible for fostering a safe environment that facilitates learning and behavioral management in a supportive manner and in accordance with local, state, and federal policies.
Line Worker
Chick-fil-A
03.2019 - 07.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
Childcare Provider
Desert Sports and Fitness
09.2018 - 03.2019
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Childcare Provider/ Caregiving
Metro Care Center
01.2005 - 08.2018
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Introduced children to educational games and activities to boost learning.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Care of children and elder people with disability
Education
High School Diploma -
Mexico
Mexico05-2010
Skills
- Team leadership
- Operational planning
- Facilities inspection
- Conflict resolution
- Safety procedures
- Goal setting
- Customer service
- Coaching and mentoring
- Staff evaluation
- Team development
- Performance evaluation
- Verbal and written communication
Certification
- First Aid
- CPR
- Driver License
- CPI
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Supervisor of Operations/Child and Youth Worker
Vision Quest, Youth Services
07.2019 - 01.2025
Line Worker
Chick-fil-A
03.2019 - 07.2019
Childcare Provider
Desert Sports and Fitness
09.2018 - 03.2019
Childcare Provider/ Caregiving
Metro Care Center
01.2005 - 08.2018
- First Aid
- CPR
- Driver License
- CPI
High School Diploma -
Mexico
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