Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Liddiard

Florence

Summary

Dynamic professional with a strong background in customer service and team management at Speedway Gas Station. Proven ability to enhance workflow efficiency and streamline operations, complemented by reliability and punctuality. Skilled in cash register operation and fostering a positive customer experience, consistently achieving high satisfaction levels.

Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Overview

22
22
years of professional experience

Work History

Store Clerk/Team Leader

Speedway Gas Station
07.2022 - 07.2025
  • Assisted customers with product inquiries and selections.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Operated cash register, processing transactions efficiently.
  • Maintained cleanliness and organization of sales floor and stock areas.
  • Collaborated with team members to enhance customer service experience.
  • Learned store policies and procedures to ensure compliance and safety.
  • Supported inventory management by counting stock and reporting discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Report Coordinator III

Aliri/ Pyxant Labs
07.2021 - 03.2022
  • Coordinated cross-functional communication to ensure project alignment and timely execution.
  • Developed and maintained project schedules, enhancing workflow efficiency.
  • Entered data, generated reports, and produced tracking documents.

Report Coordinator III

Covance Clinical Research
10.2012 - 07.2021
  • Implemented process improvements that streamlined operations and reduced turnaround times.
  • Developed and maintained project schedules, enhancing workflow efficiency.
  • Entered data, generated reports, and produced tracking documents.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Game Reviewer

Jayisgames.com
04.2009 - 01.2017
  • Reviewed new games.
  • Wrote game walkthroughs

Administrative Assistant

MHM Services, Inc.
11.2003 - 02.2009
  • Managed correspondence, including emails and phone calls, to facilitate effective communication within the team.
  • Developed and implemented filing systems that improved document retrieval speed and accuracy.
  • Prepared reports and presentations by compiling data from various sources, supporting informed decision-making processes.
  • Scheduled therapist and doctor visits to inmates in need of mental health services.
  • Attended forced medication hearings and transcribed the results.

Education

Secretarial/Accounting

College of Eastern Utah
Price, UT

Physics

Virginia Polytechnical Institute
Blacksburg, VA

Commercial Art/Photography

Northern Virginia Community College
Annandale, VA

High School Diploma -

Big Bethel High School
Hampton, VA
06-1981

Skills

  • Customer service
  • Reliability and punctuality
  • Cash register operation
  • Team management
  • Decision-making
  • Work Planning and Prioritization
  • MS office
  • Schedule coordination
  • Document management
  • Scheduling and calendar management
  • Data entry
  • Multitasking and organization

Timeline

Store Clerk/Team Leader

Speedway Gas Station
07.2022 - 07.2025

Report Coordinator III

Aliri/ Pyxant Labs
07.2021 - 03.2022

Report Coordinator III

Covance Clinical Research
10.2012 - 07.2021

Game Reviewer

Jayisgames.com
04.2009 - 01.2017

Administrative Assistant

MHM Services, Inc.
11.2003 - 02.2009

Secretarial/Accounting

College of Eastern Utah

Physics

Virginia Polytechnical Institute

Commercial Art/Photography

Northern Virginia Community College

High School Diploma -

Big Bethel High School
Carol Liddiard