Carolina Gonzales

Dedicated professional with 15 years' experience in customer service. Observant and committed with a strong background in client service and administrative support, equipped to excel in interviewing and eligibility assessment roles. Known for sharp analytical skills, effective communication, and consistent track record of meeting organizational objectives. Strong team collaborator, adaptable to changing environments, and reliable in delivering results. Proficient in data management, case documentation, and policy interpretation, with focus on maintaining high standards and achieving impactful outcomes.