Carolyn Briggs
Arizona Limousines
PHOENIX
30
years of professional experience
Detail-oriented professional with expertise in transportation and dispatching. Committed to ensuring timely service delivery and customer satisfaction, leveraging strong communication skills and operational efficiency to enhance client experiences.
Work History
Chauffer
10 Years 10 Months- Operated luxury vehicles to ensure timely and safe transportation for clients.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance.
- Navigated efficiently using GPS technology to optimize travel routes and minimize delays.
- Provided exceptional customer service, addressing client needs and preferences during trips.
Dispatcher Clerk
10 Years 10 Months- Coordinated dispatch operations to optimize vehicle utilization and route efficiency.
- Managed scheduling and assignments for drivers, ensuring timely service delivery.
- Monitored communication systems to facilitate real-time updates between drivers and clients.
- Resolved customer inquiries and complaints with professionalism and efficiency.
Customer Service Representative
12 Years- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Provided accurate flight information and travel guidance to enhance customer experience.
- Assisted in onboarding new team members, promoting adherence to service standards.
- Coordinated with cross-functional teams to streamline operational processes and improve service delivery.
Education
High School Diploma
Skills
Safe driving
Punctuality
Flexibility
Professional manner
Timeline
Chauffer
Arizona Limousines
11.2015 - CurrentRead More
Dispatcher Clerk
Arizona Limousines
11.2015 - CurrentRead More
Customer Service Representative
Delta Air Lines, Inc
03.1997 - 03.2009Read More
St. Paul Central
High School Diploma
Read More