Carolyn Hoffman

• Provide executive-level support to multiple Representatives, including the Rules Committee Chairman.

• Serve as Chairman’s Secretary, documenting and confirming official votes during Rules Committee hearings.

• Manage complex calendars, coordinating meetings, events, and shifting legislative priorities.

• Draft and proof professional correspondence, including constituent responses, internal memos, and inter-agency communication.

• Conduct constituent support, researching issues, coordinating resolutions, and maintaining positive community interactions.

• Prepare briefing packets, agendas, talking points, and legislative materials for hearings and stakeholder meetings.

• Coordinate travel arrangements, reimbursements, and compliance documentation.

• Maintain office operations, records, supplies, and workflow systems.

• Collaborate with legislative staff, caucus offices, lobbyists, agencies, and public stakeholders.

• Uphold confidentiality and professionalism in a politically sensitive, high-demand environment.

• Completed procurement and sourcing for district-wide supplies, equipment, and contracted services.

• Obtained competitive bids, negotiated pricing, and maintained positive vendor relationships.

• Created, issued, and tracked purchase orders, ensuring timely processing and accurate delivery.

• Ensured compliance with district policies, procurement laws, and financial regulations.

• Maintained organized records of quotes, bids, contracts, invoices, and purchasing documentation.

• Analyzed bids, proposals, and invoices for accuracy and adherence to specifications.

• Assisted departments with requisitions, specifications, and purchasing procedures.

• Supported the CEO through administrative management, scheduling, documentation, and customer coordination.

• Assessed client insurance needs and recommended suitable health, life, and supplemental insurance plans.

• Explained coverage, eligibility, premiums, and policy benefits in clear, accessible language.

• Processed applications, verified client information, and submitted documentation through carrier portals.

• Maintained client relationships through consistent communication, updates, and follow-ups.

• Assisted with community outreach, presentations, and informational sessions.

• Coordinated contracts, maintained organized records, and supported onboarding and training tasks.

• Managed confidential client information in compliance with HIPAA and insurance regulations.