Carrie Gaitan
Phoenix,AZ
Summary
Dynamic Unit Secretary at Ensign Services Inc. with expertise in patient scheduling and HIPAA compliance. Proven ability to enhance service delivery through effective communication and strong organizational skills. Committed to maintaining accurate electronic health records while ensuring a patient-focused approach in all interactions.
Overview
10
10
years of professional experience
Work History
Unit Secretary
Ensign Services Inc.
Peoria, AZ
03.2011 - 05.2021
- Managed patient admissions and discharges, ensuring accurate documentation and compliance with procedures.
- Coordinated communication between medical staff, patients, and families to enhance service delivery.
- Scheduled appointments and maintained calendars for healthcare providers to optimize time management.
- Assisted in maintaining electronic health records, ensuring accuracy and confidentiality of patient information.
Education
Medical Assistant
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05.2010
Medical Assistant - Front And Back Office Medical Assistant
Apollo College
Phoenix AZ03.1994
Skills
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Electronic health records
- Electronic medical records
- Appointment setting
- Complex Problem-solving
Timeline
Unit Secretary
Ensign Services Inc.
03.2011 - 05.2021
Medical Assistant - Front And Back Office Medical Assistant
Apollo College
Medical Assistant
Maricopa Community Colleges, Estrella Mountain Community College