Carrie Skaggss
Queen Creek
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
Whitton Plumbing
09.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
School Records Clerk
Graduation Solutions
08.2019 - 03.2020
- Updated records with new information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided excellent customer care by responding to inquiries and requests for information.
- Provided training to new records clerks to improve knowledge and skills.
- Coordinated with various departments to support cross-functional needs.
Administrative Assistant
VIP Homes
07.2017 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
GED -
Bellflower High School
Bellflower, CASkills
- Multi-Line Telephone Systems
- Expense Reporting
- Time Management
- Verbal and Written Communication
- Office Supply Inventory Control
- Microsoft Office
- Organization Skills
- Office Equipment Operation
- Meeting Preparation
- Customer and Client Relations
Timeline
Receptionist
Whitton Plumbing
09.2021 - 04.2022
School Records Clerk
Graduation Solutions
08.2019 - 03.2020
Administrative Assistant
VIP Homes
07.2017 - 06.2019
GED -
Bellflower High School
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