Dynamic professional with experience at Charles Schwab, skilled in trend analysis and relationship building. Proven ability to enhance customer support through active listening and critical thinking. Successfully onboarded devices for compliance, ensuring customer satisfaction and operational efficiency. Committed to leveraging analytical skills to drive results in fast-paced environments.
Well-regarded technical support member highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 7 years experience to contribute to technical advances.
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.