Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Casey Carroll

Chandler

Summary

Highly-motivated employee with desire to take on new challenges. Embodies a strong work ethic, is adaptable, and has exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Barista

Noble Ground Coffee
Chandler
08.2024 - 01.2025
  • Responsible for making various espresso and tea beverages in a timely manner, maintaining cleanliness of the store, providing exceptional customer service to customers, providing guidance to baristas, counting and monitoring cash intake, opening and closing the store alone, and assisting any customers who are potentially dissatisfied in a polite and respectful manner.

Front Desk Representative

Americana Motor Hotel
Flagstaff
05.2024 - 08.2024
  • Responsible for greeting guests in a friendly manner, checking guests in and out, using problem solving to fix reservations and system issues, providing guests recommendations for food and activities, filing daily reports, and addressing guest requests in a timely fashion.

Night Auditor

Hilton Home2 Suites
Chandler
09.2022 - 12.2023
  • Solely responsible for manually switching the date in the system every night, using problem solving to fix system and reservation errors, providing a positive and efficient check in to our late arrival guests, printing and filing reports, assisting with the preparation of breakfast, and maintaining the security of the guests and the property as the only employee on shift.

Front Desk Representative

Hilton Home2 Suites
Chandler
07.2022 - 09.2022
  • Responsible for checking guests in and out of their rooms, creating reservations and modifying them when needed to ensure a smooth check-in process, addressing issues with reservations as needed, communicating necessary information to other departments, and creating a warm and welcoming environment for the guests through genuine conversation and care.

Barista

Starbucks
Chandler
05.2022 - 09.2022
  • Responsible for greeting and connecting with customers, providing quality conversation, making up to 60 drinks an hour, handling cash and credit transactions, working with a sense of urgency, and more.

Cashier

Shell Flagstaff One Stop
Flagstaff
10.2021 - 03.2022
  • Responsible for checking out customers' items, providing quality conversation, and restocking items such as juice, energy drinks, and liquor.

Hostess

CHoP Steakhouse
Chandler
12.2019 - 03.2020
  • Responsible for greeting and seating guests/customers, creating detailed seating charts, answering the phone for reservations and/or questions, and bussing tables when extra help was needed.

Barista

Dutch Bros. Coffee
Chandler
06.2018 - 09.2019
  • Responsible for making up to 100 drinks an hour, communicating with and taking orders from customers through the drive through and the outside line, maintaining cleanliness of the store, and maintaining a sense of urgency while completing these duties.

Cashier

YoLove Frozen Yogurt
Chandler
08.2016 - 05.2018
  • Responsible for working the cash register, assisting customers, cleaning and filling machines, and maintaining overall cleanliness of the store alone.

Education

Certificate - Medical Assisting

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
09-2025

Some College (No Degree) - Social Work

Northern Arizona University
Flagstaff, AZ

Skills

  • People oriented
  • Sense of urgency
  • Communication skills
  • Positive and professional attitude
  • Motivation to succeed
  • Vital signs
  • Ear Lavage
  • Patient coaching

Languages

  • English
  • Spanish

Accomplishments

  • Jessie Palacio Student Leadership Award - May 2025

Certification

  • AHA CPR/BLS Certificate - Exp. 11/2026
  • Fingerprint Clearance Card

References

References available upon request.

Timeline

Lead Barista

Noble Ground Coffee
08.2024 - 01.2025

Front Desk Representative

Americana Motor Hotel
05.2024 - 08.2024

Night Auditor

Hilton Home2 Suites
09.2022 - 12.2023

Front Desk Representative

Hilton Home2 Suites
07.2022 - 09.2022

Barista

Starbucks
05.2022 - 09.2022

Cashier

Shell Flagstaff One Stop
10.2021 - 03.2022

Hostess

CHoP Steakhouse
12.2019 - 03.2020

Barista

Dutch Bros. Coffee
06.2018 - 09.2019

Cashier

YoLove Frozen Yogurt
08.2016 - 05.2018

Certificate - Medical Assisting

Maricopa Community Colleges, Gateway Community College

Some College (No Degree) - Social Work

Northern Arizona University
Casey Carroll