Casey Kuhn
Phoenix
Summary
Dynamic professional with extensive experience at ADT Solar, specializing in HVAC maintenance and energy efficiency. Proven track record in enhancing client satisfaction through effective communication and problem resolution. Skilled in electrical troubleshooting and smart home integration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Technician
ADT Solar
03.2022 - 04.2023
- Evaluated HVAC systems performance on residential homes suggesting modifications that led to improved comfort levels and lower operating costs for clients.
- Performed audits on building systems to collect data on energy used by HVAC, electrical and lighting controls.
- Recommend and install improvements to HVAC system and water heater.
Account Manager
Sun Pro
01.2021 - 03.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a medium size of portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Commercial Technician
Certified Refridgeration & Mechanical
01.2017 - 04.2019
- Traveled to Kroger supermarkets across Wisconsin to preform cleaning and maintenance on the refrigeration cases.
- Kept and maintained a work truck ensuring proper and routine maintenance on the vehicle.
- Followed instructions from supervisor regarding daily job tasks and duties.
Education
Associate of Applied Science - HVAC
Milwaukee Area Technical College
Milwaukee, WI04-2015
Skills
- Electrical troubleshooting
- HVAC maintenance
- Energy efficiency
- Smart home integration
Certification
BPI Certified - blower door testing
Timeline
Residential Technician
ADT Solar
03.2022 - 04.2023
Account Manager
Sun Pro
01.2021 - 03.2022
Commercial Technician
Certified Refridgeration & Mechanical
01.2017 - 04.2019
Associate of Applied Science - HVAC
Milwaukee Area Technical College
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