Professional with strong focus on content creation, prepared to drive impactful results through innovative storytelling and consistent quality. Known for seamless team collaboration, adaptability to changing needs, and unwavering reliability. Possesses advanced skills in digital marketing, social media management, and SEO, coupled with keen understanding of audience engagement and brand voice alignment.
Overview
10
10
years of professional experience
Work History
Content Creator/Instructional Designer (Contract)
Partnerships for Dentists
11.2024 - Current
Currently designing a training presentation for dental office employees on empathetic listening to effectively communicate treatment plans to patients
Collaborate with subject matter experts and internal teams to gather comprehensive content
Develop engaging, user-friendly training materials aligned with company policies and procedures
Ensure timely delivery of high-quality content that exceeds expectations
Freelance Instructional Designer
05.2021 - Current
Create engaging training modules using Articulate Storyline and Adobe Captivate to improve client outreach
Implement data evaluation tools to assess learner mastery of objectives effectively
Promote innovative upskilling opportunities and challenge conventional views on personal development to inspire positive change
Instructional Designer/Lead Educator
Morenci Unified School District
06.2015 - Current
Oversaw planning, instruction, course development, community outreach, program evaluation, conflict resolution, assessment, data analysis, and project management
Developed community education courses for adults, collaborating with SMEs to expand the course series
Launched a peer mentorship program for new hires, reducing onboarding time by 30% and boosting retention
Led phonics-based curriculum implementation, improving learner phonological awareness by 60%
Delivered training on engagement and technology to 45 participants
Built interactive modules with Articulate Storyline and Adobe Captivate to enhance client outreach and evaluated learner mastery
Proactively managed conflicts through pattern observation and strategic planning
Cultivated strong relationships with learners, stakeholders, and community, achieving 85% satisfaction in annual surveys
Established regular feedback channels with stakeholders and SMEs to refine instructional methods and increase satisfaction
Created the Collaborative Community Education Upskill Series, offering free, impactful upskilling
Developed web-based learning experiences tailored to a diverse audience
Improved learning outcomes for 27 learners, raising performance from 45% to 80% in a year
Assessed the effectiveness of various e-learning resources using assessment data to optimize personalized learner growth plans
Enhanced communication and feedback processes by managing content within a Learning Management System (LMS)
Adapted curriculum and instruction to meet the needs of learners with hearing loss, incorporating American Sign Language (ASL) to improve accessibility
Effectively led a response team during high-stress, behavior-related incidents, managing communication and support to prioritize learner safety and emotional well-being
Conducted adult training workshops for 100+ attendees on topics like Time Management, Canva Essentials, Supporting Your Spine, The Writing Continuum, Engagement Strategies, Plickers (assessment tool), and EEI Lesson Demonstrations