Casey Timmerman

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Developed a pipeline of prospects through diligent research and targeted outreach efforts.
• Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
• Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.

• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Identified program obstacles and communicated possible impacts to team.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Delivered high-quality results by setting performance metrics and monitoring progress against targets.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Increased customer satisfaction through effective communication of program goals and expectations.

• Sourced vendors, built relationships, and negotiated prices.
• Purchased new products and oversaw inventory stocking and availability.
• Managed supplier relationships to ensure timely delivery of products and services.
• Achieved cost savings by negotiating contracts and pricing with suppliers.
• Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
• Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
• Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
• Generated reports, documents and analysis in [Software] for senior management review and approval.
• Conducted regular research to identify trends and cost saving opportunities.
• Streamlined procurement processes for increased efficiency and reduced lead times.
• Led cross-functional team in executing cost reduction initiatives, resulting in significant savings on material purchases.
• Identified cost-saving opportunities by conducting comprehensive review of procurement process.
• Achieved significant improvements in supplier lead times through collaborative planning and forecasting.

• Identified and qualified strategic business opportunities.
• Developed new business opportunities with new and existing customers at all stages of the sales cycle including targeting, prospecting, and presenting compelling business propositions.
• Prepared and presented powerful, persuasive sales presentations that effectively demonstrated the value proposition of Rocket Air Supply’s products and solutions.
• Developed and executed a stategic business plan that would meet or exceed established sales goals that supported the company's revenue and profitability targets.

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
• Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
• Managed accounts to retain existing relationships and grow share of business.

• Ensured customer requirements were met and were in the best interest of Parker by creating the program charter, baseline plan, and other project management components.
• Planned tasks in conjunction with established project and contractual goals and objectives.
• Proposed recommendations for changes and executes project charter for defined area of responsibility.
• Identified and addressed critical issues and lead the development of action plans to improve project performance (e.g. scope, schedule, cost, risk, and quality).
• Ensured process compliance across the project team & facilitated and ensured effective product gate reviews.
• Communicated project status to staff, management, and customer through program reviews.
• Determined and negotiated resource allocations with functional managers.

• Coordinated material movement to and from all Statoflex divisions to ensure production did not stall.
• Part of a team that helped increase OTD from 65% to 93% in a 1.5-year span.
• Reconciled monthly reports to establish excess, obsolete, and slow moving inventory.
• Reviewed inventory on a daily basis to determine inventory inaccuracies.
• Monitored and controlled daily cycle count activities utilizing 3PL (New Breed) resulting in increasing inventory accuracy from 85% to 97%.
• Worked closely with all functional groups within the organization (engineering, operations, accounting, purchasing, and business teams) to meet business needs.

• Lead purchasing staff's performance of tasks associated with the procurement of goods and services
• Interacted with vendors, buyers, and inter-departmental customers throughout the procurement process. Responsible for keeping abreast of changes in procurement trends
• Negotiated with vendors to agree on price, terms, conditions & delivery lead times
• Executed processes to purchase material in a timely manner
• Performed and supported strategic sourcing efforts and product development
• Resolved supplier performance and supply chain issues
• Established and maintained positive relationships with internal and external customers
• Ensured all procurement policies and processes were followed
• Recommended & liaised with suppliers to establish LTA's and/or contracts when appropriate

• Development of internal and external customer relationships
• Responsible for leading supply chain management initiatives
• Responsible for research, analysis, negotiation, and preparation of recommendations related to supplier proposals for the supply of aircraft components
• Responsible for driving an annual savings of $1M + for airframe and interior parts
• Recognized and delivered over $950K of potential annualized savings

- Responsible for developing and maintaining internal and external customer relationships.

- Responsible for all material needs (expendable, consumable, and chemical) for all internal repair

orders to meet customer turn time needs.

- Continued process improvements of operating system (Quick Aviation) so that it was easier and

faster to make more fundamentally sound decisions for the procurement process.

• Developed strategic suppliers and negotiated contract agreements to reduce the number of suppliers that would result in reduced administrative costs as well as quantity price breaks.
• Increased serviceable to new material ratio by 10% that would result in a larger bottom line profit margin equating to around 5%.
• Daily financial and cost analysis to determine excess and obsolete inventory.
• Managed a staff of 8 and assumed responsibility for sourcing and negotiating pricing for 15,000 line items with an annual purchase price of $15 - $20 million including establishing blanket purchase agreements and multiple-year flat rate agreements.

• Managed GE owned and airline (MCPH) program accessories for cost reduction and TAT.
• Monitored vendors to ensure the company is getting the best price by comparing RFQ’s.
• Reduced total number of vendors to create better pricing and customer support.
• Maintained outstanding personal relationships with customers and vendors.
• Continued process improvements on internal operating system (PartsSuite Business Management System) to help achieve quicker results for position.
• Trained in all aspects of warehouse functions including RO, PO, LRU, and ET receiving.