Summary
Overview
Work History
Education
Skills
Go Get It Award Decemeber 2024 and CST EXTRA February 2025
Languages
Timeline
Hi, I’m

Cass Cabrera

Phoenix

Summary

Detail-oriented Subject Matter Expert with a strong background in compliance, project management, and stakeholder engagement. Recognized for improving processes through data analysis, workflow optimization, and strategic decision making. Known for leading with initiative, collaboration, and a passion for continuous improvement.

Overview

4
years of professional experience

Work History

Uber

Risk & Compliance Specialist ll
08.2024 - Current

Job overview

  • Driven and results-oriented Risk and Compliance Specialist, SME specializing in Big Bets with a focus on airports and wage garnishment compliance. Known for delivering consistent, high-impact results.
  • Used data tools (Google Sheets, basic SQL, and scripting) to self-serve and extract key metrics, enabling fast and effective decision-making.
  • Collaborated with stakeholders across multiple teams to improve support processes and streamline compliance workflows.
  • Communicated project progress and compliance health to various stakeholders with attention to brand tone, grammar, and clarity.
  • Acted as a Subject Matter Expert within the big bets team, mentoring peers and providing insight into process improvements.
  • Successfully balanced full-time work and education, demonstrating time management, accountability, and drive.

Vans Off The Wall

Floor Supervisor
01.2021 - 07.2024

Job overview

  • Led a team in successfully opening a new location, applying project management expertise with a strong focus on time management, quality assurance, and execution accuracy.
  • Built strong relationships with stakeholders and customers to encourage repeat business.
  • Up sold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Moved with urgency to fulfill business needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Arizona State University
Tempe, AZ

Bachelor of Business Economic from Management, Biological Science
05-2027

South Mountain High School

High School Diploma
01.2021

Skills

  • Google Workspace (Docs, Sheets, Slides)
  • Cross-functional Collaboration
  • Risk Assessment & Mitigation
  • Process Improvement
  • Wireframes
  • Documentation management
  • Performance monitoring
  • Scheduling expertise
  • Team collaboration
  • Deadline driven

Go Get It Award Decemeber 2024 and CST EXTRA February 2025

"Cass Cabrera has consistently demonstrated exceptional performance, ownership, and a #GoGetIt mindset, contributing significantly to key initiatives and team success.

Cass played a pivotal role in the growth of Electric Vehicle (EV) partnerships through SPOT initiatives. By taking ownership of the process, Cass aided in the review of over 3,000 driver escalations in 2024 to assess eligibility for EV partner programs. This effort resulted in the successful processing of $793K in incentive payouts to 625 drivers. Her dedication and precision in executing this process weekly highlight their reliability and commitment to excellence.

In October, Cass participated in the extensive SSC Revision audit list, an impressive 943 accounts were reviewed in under three days. Completing 24.2% of all cases, Cass’s efficiency and accuracy were crucial in meeting the team’s goals.

Cass continued to excel in December, achieving a remarkable CPH of 15.63, with quality in call campaigns, showcasing their ability to maintain speed and accuracy under pressure.

Additionally, Cass maintained an outstanding 99.89% QA accuracy across all projects over a six-week period, underscoring her unwavering attention to detail and commitment to delivering high-quality results.

Cass’s ability to consistently exceed expectations and drive impactful results makes her an invaluable asset to the team and a true standout contributor.

Thank you, Cass! #GoGetIt"

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Risk & Compliance Specialist ll

Uber
08.2024 - Current

Floor Supervisor

Vans Off The Wall
01.2021 - 07.2024

South Mountain High School

High School Diploma

Arizona State University

Bachelor of Business Economic from Management, Biological Science
Cass Cabrera