Cassandra Lopez Martinez
Yuma
Summary
Shift Lead Cashier at Yogis Grill while enhancing customer service. Skilled in cash handling and problem-solving, I successfully trained new hires while also ensuring the customer feels welcomed to return to us with any concern they have. Bilingual in English and Spanish, I excel in diverse environments.
Overview
1
1
year of professional experience
Work History
Shift Lead Cashier
Yogis Grill
11.2024 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new team members on menu items and operational procedures.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented process improvements to enhance speed of service during peak hours.
- Resolved customer complaints promptly, maintaining a positive dining experience for guests.
- Monitored cash handling procedures, ensuring accuracy in transactions and deposits.
Education
High School Diploma -
Gila Ridge High School
Yuma, AZ05.2024
Skills
- Customer service
- Problem-solving
- Cash handling
- Flexible schedule
- Store opening and closing
- Money handling
- Product restocking
- Heavy lifting
- Product knowledge
- New hire training
- POS system
- Bilingual , English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Lead Cashier
Yogis Grill
11.2024 - Current
High School Diploma -
Gila Ridge High School