Cassandra Mata
Tucson
Summary
I am a Sr. Phlebotomist; I have my MA, PCT, and RSS, with over 10 years of experience, in customer service and computer skills. I am seeking a full-time position where I can be an asset to your organization. I am a dynamic and results-driven Lab Phlebotomy Coordinator at Cope Community Services, skilled in blood collection and team training. Successfully enhanced workflow efficiency and compliance standards while mentoring new phlebotomists. Passionate about patient education and maintaining high-quality health documentation, ensuring optimal care and safety in blood collection processes.
Overview
8
8
years of professional experience
Work History
Lab Phlebotomy Cordinator
Cope Community Services
Tucson
08.2022 - 12.2023
- Trained and mentored new phlebotomists on protocols and procedures.
- Managed patient scheduling and ensured efficient workflow in labs.
- Oversaw compliance with safety regulations and quality standards in blood collection.
- Developed and maintained inventory systems for phlebotomy supplies and equipment.
- Developed schedules for orders, draws and processing of blood samples.
- Obtained blood specimens through venipunctures and fingersticks.
- Trained and supervised phlebotomists and lab assistants.
- Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
- Established effective communication channels between the laboratory department, nursing units and other healthcare providers involved in patient care.
Sr. Phlebotomist
CSL Plasma
Tucson
01.2016 - 11.2020
- Collected blood samples from donors following strict safety protocols.
- Prepared and labeled specimens for laboratory testing and analysis.
- Maintained cleanliness and organization of phlebotomy area and equipment.
- Educated donors on donation processes and potential side effects.
- Assisted in training new phlebotomists on best practices and procedures.
- Monitored inventory levels for supplies necessary for successful completion of daily tasks.
- Counseled patients on pre-test instructions, post-test results, follow up care.
- Participated in continuing education programs related to phlebotomy practices and techniques.
- Assessed donor eligibility by conducting physical evaluations according to established protocols.
- Adhered to HIPAA guidelines regarding patient privacy and confidentiality when handling medical information.
- Conducted interviews with donors prior to sample collection, ensuring their understanding of the process.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Education
Certificate - RECOVERY SUPPORT SPECIALIST
S.T.A.R
Phoenix, AZ08-2025
Diploma - Clinical Medical Assistant
Brookline College
Tucson, AZ08-2009
Skills
- Blood collection
- Patient education
- Team training
- Scheduling coordination
- Effective communication
- Compliance management
- Health documentation
- Inventory management
Timeline
Lab Phlebotomy Cordinator
Cope Community Services
08.2022 - 12.2023
Sr. Phlebotomist
CSL Plasma
01.2016 - 11.2020
Certificate - RECOVERY SUPPORT SPECIALIST
S.T.A.R
Diploma - Clinical Medical Assistant
Brookline College
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