Cassia Carrera
Gilbert
Summary
Personable and approachable with positive attitude, dedicated to assisting patients with their healthcare needs. Possesses solid understanding of healthcare systems and demonstrates proficiency in managing patient information and navigating healthcare databases. Committed to making meaningful impact by ensuring smooth patient experience and streamlined access to healthcare services.
Overview
2026
2026
years of professional experience
Work History
Patient Access Representative
Yuma Regional Medical Center
- Verified patient insurance eligibility and benefits information to ensure accurate registration.
- Streamlined patient check-in process, enhancing overall efficiency and reducing wait times.
- Assisted patients with scheduling appointments, ensuring optimal use of resources and staff time.
- Educated patients on hospital policies and procedures, improving understanding and compliance.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Laboratory Specialist
Caris Life Sciences
10.2024 - Current
- Conducted detailed analyses of biological samples to support research initiatives.
- Collaborated with multidisciplinary teams to ensure accurate data collection and interpretation.
- Operated and maintained laboratory equipment, ensuring compliance with safety protocols.
- Developed and optimized standard operating procedures for laboratory processes.
Education
High School Diploma -
Yuma Catholic High School
Yuma, AZSkills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Laboratory techniques
- Instrumentation operation
- Laboratory safety protocols
- Attention to detail
Timeline
Laboratory Specialist
Caris Life Sciences
10.2024 - Current
Patient Access Representative
Yuma Regional Medical Center
High School Diploma -
Yuma Catholic High School