Cassidi Haubner
Surprise
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
10
10
years of professional experience
Work History
Owner and Lead Esthetician
Cassidi Rae Beauty
04.2018 - 09.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Streamlined appointment scheduling for better time management and increased productivity.
- Advised clients on proper home-care regimens.
Receptionist/Spray Tan Technician
Sugared And Bronzed
07.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or text.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained a clean, safe, and hygienic work environment to ensure client comfort and compliance with industry standards.
- Managed multiple tasks and met time-sensitive deadlines.
Restaurant Hostess
Selmas Chicago Pizzeria & Tap Room
07.2015 - 05.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Cross-trained to handle different restaurant roles, including food runner and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Graduate Certificate - Esthetician
Paul Mitchell The School
Costa Mesa, CA03-2018
High School Diploma -
Tesoro High School
Las Flores, CA06-2017
Skills
- Customer service/relations
- Relationship building
- Verbal and written communication
- Organization skills
- Time management
- Schedule management
- Flexible and adaptable
- Multitasking Abilities
Timeline
Owner and Lead Esthetician
Cassidi Rae Beauty
04.2018 - 09.2025
Receptionist/Spray Tan Technician
Sugared And Bronzed
07.2017 - 06.2019
Restaurant Hostess
Selmas Chicago Pizzeria & Tap Room
07.2015 - 05.2017
Graduate Certificate - Esthetician
Paul Mitchell The School
High School Diploma -
Tesoro High School
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