Cassidy Curtis
Tucson
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Technical Maintenance Inc.
Colorado Springs, CO
06.2021 - 05.2026
- Greeted customers upon arrival, offered assistance, and answered questions.
- Managed daily administration operations, including scheduling, documentation, and data entry.
- Communicated with customers regarding service updates, timelines, and documentation.
- Coordinated workflow between technicians and management to improve efficiency.
- Handled filing systems and organized critical documents for easy access.
- Supported internal processes and assisted with problem-solving and task prioritization.
- Maintained accurate records for over a hundred companies.
- Trained Assistants, Warehouse Clerks, and Delivery Drivers.
- Filled in for multiple operational roles, including delivery driver and warehouse clerk, maintaining productivity during staffing gaps.
Online Grocery Associate
Walmart.com
Colorado Springs, CO
10.2020 - 06.2021
- Processed online grocery orders efficiently, ensuring accuracy in item selection and packaging.
- Collaborated with team members to optimize inventory management and reduce order fulfillment times.
- Implemented quality control measures to maintain high standards for product freshness and safety.
- Trained new associates on operational procedures.
- Assisted customers with product selection and inquiries.
Lead Barista
Einstein Brothers Bagels
Colorado Springs, CO
05.2019 - 02.2020
- Supervised daily operations, ensuring quality and consistency in beverage preparation.
- Trained and mentored new baristas on coffee brewing techniques and customer service standards.
- Developed and implemented efficient workflows to enhance team productivity during peak hours.
- Managed orders and cleanliness of work areas.
- Provided friendly, efficient customer service during high-volume periods.
Education
High School Diploma -
Sand Creek High School
Colorado SpringsSkills
- Administrative Support
- Data Entry & Record Keeping
- Customer Service
- Time Management & Multitasking
- Communication & Teamwork
- Basic Computer Skills (Excel, email, data systems, ex, "Indysoft")
- UPS & FEDEX Shipping
- High-Volume Customer Support
- Detail & Task-Oriented
- Typing
- Front Desk Operations
- Delivery Scheduling
- Microsoft Word
- Scheduling
- Professional communication
- Professional and mature
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Technical Maintenance Inc.
06.2021 - 05.2026
Online Grocery Associate
Walmart.com
10.2020 - 06.2021
Lead Barista
Einstein Brothers Bagels
05.2019 - 02.2020
High School Diploma -
Sand Creek High School