Cassidy Korman
Tempe
Summary
With a strong foundation in mental health support, I have experience working with diverse populations, from children in crisis to adults in need of support. My role as a Behavioral Health Technician has equipped me with crisis intervention skills, collaboration with law enforcement, and trauma-informed care expertise. I excel at building rapport, thinking outside the box, and maintaining a calm, lighthearted approach in high-stress situations. Academically, I have demonstrated excellence with a 4.0 GPA in both my undergraduate psychology degree and my master’s program at ASU. I am eager to apply my skills in a higher level setting to prepare me for post licensure job opportunities.
Overview
6
6
years of professional experience
Work History
Behavior Health Technician
Arizona Youth and Family Services
08.2023 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
Research Volunteer
Arizona State University, Tempe Campus
01.2022 - 06.2022
- Contributed to the development of research projects, resulting in timely completion and valuable findings.
- Conducted independent research projects under the supervision on faculty member in charge
- Maintained high levels of confidentiality to protect data quality and project research.
- Researched various subjects that were related to project and presented information to appropriate stakeholders.
- Developed strong problem-solving skills through active participation in experimental design and troubleshooting processes.
- Enhanced research quality by meticulously reviewing and analyzing data.
- Communicated effectively with both supervisors and peers, fostering positive professional relationships within the team.
- Assisted researchers in conducting experiments for more accurate results.
- Conducted extensive literature reviews, contributing crucial information to ongoing studies and projects.
Hotline Volunteer
Crisis Text Line
08.2022 - Current
- Talk with people in crisis
- Talk with people contemplating suicide
- Work with supervisors and 911
- Give people in crisis a place to vent
Lab Technician
Rio Salado College
05.2021 - Current
- Maintained safe, tidy and organized laboratory environment
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Oversaw items in inventory and reordered before supplies diminished.
- Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality
- Package lab equipment for sale worldwide
- Trained and supervised junior technicians in laboratory protocols.
Trampoline Supervisor
SkyZone
05.2019 - 09.2019
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
- Enhanced customer satisfaction by ensuring timely and effective trampoline maintenance and repairs.
- Promoted a culture of teamwork among staff members through ongoing communication and support initiatives.
Education
High School Diploma -
Mountain Ridge Highschool
Peoria, AZ05-2021
Associate of Arts -
Maricopa Community Colleges, Rio Salado Community College
Tempe05-2021
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2023
Masters of Counseling - Counseling
Arizona State University
Tempe, AZ05-2026
Skills
- Professional boundaries
- Self-awareness
- Security procedures
- Documentation skills
- Mental health support
- Multicultural competence
- Family engagement
- Crisis intervention
- Suicide prevention
- Behavioral analysis
- First aid and CPR
- Trauma-informed care
Timeline
Behavior Health Technician
Arizona Youth and Family Services
08.2023 - Current
Hotline Volunteer
Crisis Text Line
08.2022 - Current
Research Volunteer
Arizona State University, Tempe Campus
01.2022 - 06.2022
Lab Technician
Rio Salado College
05.2021 - Current
Trampoline Supervisor
SkyZone
05.2019 - 09.2019
High School Diploma -
Mountain Ridge Highschool
Associate of Arts -
Maricopa Community Colleges, Rio Salado Community College
Bachelor of Science - Psychology
Arizona State University
Masters of Counseling - Counseling
Arizona State University
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