Cateria Dixon
Phoenix,AZ
Summary
Dynamic recruiting and sales professional with a proven track record in vetting financial professionals in fast-paced environments. Skilled in managing the full recruitment life cycle, from sourcing to onboarding. Expertise in maintaining an organized applicant database ensures timely fulfillment of orders with top-tier candidates, including IT professionals proficient in .NET, SAP, Oracle, and Java. Strong ability to cultivate client relationships and conduct market analysis while implementing innovative sourcing strategies that attract both passive and active candidates through diverse channels. Committed to delivering exceptional customer service and fostering positive relationships with clients and candidates, with availability for interviews on short notice.
Overview
10
10
years of professional experience
Work History
Assistant Manager
RPM Living
Phoenix
03.2025 - 01.2026
- Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
- Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
- Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
- Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
- Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
- Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
- Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
- Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Recruiter
Carvana
Phoenix
12.2024 - 03.2025
- Sourcing candidates through various methods such as social media, Indeed, Carvana website.
- Conducting in-depth phone interviews via phone
- Provide resumes and screening notes for hiring manager interviews.
- Manage the candidate expectations regarding the background check process, while working with both candidates and colleagues to ensure our candidates are processed for a successful hire.
- Working with key stakeholders to ensure you know what is expected of me, and what the business requires for each area of the Operations team’s business.
- Focus on a high conversion rate from interview to offer.
- Contract
Leasing & Marketing Professional
Willow Bridge
Aurora
09.2023 - 12.2024
- Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
- Greet clients, assess needs, answer questions and provide tours of the apartments and community.
- Process applications, and prepare and review lease agreements and renewals.
- Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
- Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
- Receive deposits and rent money, and record appropriately.
- Provide excellent customer service and assist all clients with a positive and friendly tone.
- Avail Apartments property 424 units asset.
Sourcing Specialist- Diversity, Equity & Inclusion Analyst
SRP (Salt River Project)
Tempe
01.2022 - 07.2023
- Identify trends and use knowledge, data and competitive intelligence to develop and implement customized sourcing plans for critical roles.
- Use multiple strategies including paid media channels (LinkedIn, Indeed, Glassdoor), onlineresume databases, cold calling contact lists and networking.
- Leverage partnerships and pipelines to develop new relationships.
- Facilitate and support Diversity, Equity & Inclusion strategies, and goals, including creativeplans for building more diverse candidate pools.
- Develop and maintain candidate pipelines and passive talent pools.
- Contract
Leasing Manager
Kelly Services
Phoenix
09.2021 - 12.2021
- Maintains positive resident relations through superior service.
- Consults with prospective residents to identify requirements and budgets, then matches these needs with available floor plan options. Conducts phone, online, and tour sales with prospective and current residents
- Trains, develops, and evaluates Leasing Team members in accordance with company policies. Establishes effective communication methods with their team.
- Research property, market, and university demographics. Has a thorough understanding of the property's target demographic and uses knowledge/strategies to reach the property's desired audience with all digital marketing efforts.
- Shops competitor's properties in person and/or over the phone.
- Heads up social media representation and presence for the property within brand guidelines.
- Leads marketing outreach programs at local universities, student groups, and fraternity/sorority houses.
- In conjunction with Leasing Team, develops, plans, and executes all resident events and activities while staying in line with budget.
- Participates in the daily operations of the property. Tours property daily to ensure it is neat, tidy, attractive and in good repair. Manages use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces.
- Reviews screening results of prospective residents and makes final screening decisions in accordance with the property's standard rental criteria.
Leasing Consultant
Manpower Staffing
Phoenix, AZ
01.2021 - 09.2021
- Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
- Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
- Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
- Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (TikTok, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
- Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Corporate Recruiter
FIRST FINANCIAL ASSET MANAGEMENT
Phoenix
09.2020 - 01.2021
- Responsible for the full recruitment life cycle for all new hires in branches to include, but not limited to, sourcing, screening, interviewing, selection, application, checking references and onboarding qualified candidates.
- Maintained applicant database for the purpose of filling all orders on time, with the best qualified candidates available.
- Fully responsible for hiring lifecycle from initial sourcing to 1st day onboarding.
- Identified passive and active candidates by leveraging a variety of recruitment resources such as job boards, social media, database searches, job fairs, referrals, and other grass roots recruiting tactics.
- Maintained recruitment collateral inventory and facilitates the distribution of promotional materials, including flyers, brochures, road signs and other recruitment materials.
- Developed effective reporting on key metrics to Area Manager and other stakeholders.
- Consistently responsible for filling up to 90 requisitions at any given time.
- Contract
Recruiter II
CONCENTRIX
Tempe
12.2018 - 08.2020
- Responsible for full-cycle recruitment and or full-cycle recruiting of IT Professionals, .NET, SAP, Oracle, Java.
- Created and posted Concentrix job descriptions, posted positions to multiple job boards, the Concentrix Careers page, and social media outlets.
- Partnered with management to help identify qualified candidates for the different client opportunities.
- Worked with Management to help build career progressions for the different programs.
- Developed the ability to recruit for any region of the country when needed by adapting quickly to change.
- Learned the ability to see the big picture and structure an effective recruiting strategy accordingly and to delegate tasks when needed.
Recruiter
MACY'S Corporate
Goodyear
08.2017 - 12.2018
- Collaborated with internal team and hiring managers to identify staffing needs, job specifications, duties and responsibilities, competencies, qualifications, and skills.
- Developed recruitment strategies to include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, etc.
- Identified and sourced appropriate talent for current open roles within the company.
- Reviewed and coordinated candidate applications, conducted phone interviews/screenings as needed, referred candidates to hiring managers, and participated in applicant interviews as needed.
- Developed recruitment initiatives, budgets and organizational marketing materials to attract applicants.
- Used social media, job boards, Internet sourcing, and other technical means to source candidates for open positions.
- Developed and maintained a pipeline of talent for all levels of positions within the company.
- Developed and maintained all job descriptions and job postings; executed all required job postings in a timely manner.
- Initiated and maintained contact with qualified candidates for specific job openings throughout recruitment and hiring process.
- Developed and maintained network of contacts to identify and source qualified candidates.
- Contract
Leasing Assistant
ManpowerGroup
Cedar Rapids
06.2016 - 02.2017
- Prioritize interactions and communication with customers. Provide community and amenity tours.
- Provide feedback on sales barriers and customer objections to management team.
- Execute sales and engagement initiatives as outlined by management.
- Provide recommendations on local marketing opportunities and messaging.
- Assist with social media and communication on various platforms to engage customers.
- Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
- Always represent the community positively and professionally, both in and out of the office.
Education
Associates - Business
KIRKWOOD COMMUNITY COLLEGE
Skills
- Client relations
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Staff management
- Conflict resolution
- Recruiting and interviewing
- Meeting facilitation
- Negotiation
- Strategic thinking
- Team collaboration
- Scheduling and planning
- Verbal and written communication
- Workload management
- Strategic planning
- Sales growth
- Performance reviewing
- Cost reduction
- Project management abilities
- Business administration
Timeline
Assistant Manager
RPM Living
03.2025 - 01.2026
Recruiter
Carvana
12.2024 - 03.2025
Leasing & Marketing Professional
Willow Bridge
09.2023 - 12.2024
Sourcing Specialist- Diversity, Equity & Inclusion Analyst
SRP (Salt River Project)
01.2022 - 07.2023
Leasing Manager
Kelly Services
09.2021 - 12.2021
Leasing Consultant
Manpower Staffing
01.2021 - 09.2021
Corporate Recruiter
FIRST FINANCIAL ASSET MANAGEMENT
09.2020 - 01.2021
Recruiter II
CONCENTRIX
12.2018 - 08.2020
Recruiter
MACY'S Corporate
08.2017 - 12.2018
Leasing Assistant
ManpowerGroup
06.2016 - 02.2017
Associates - Business
KIRKWOOD COMMUNITY COLLEGE