Catherine Vosecky
Dewey-Humboldt
Summary
Accomplished Store Manager with expertise in inventory management, customer service, and staff training. Committed to enhancing sales through effective vendor coordination and promotional strategies. Accomplished store manager recognized for strong cash handling and vendor coordination skills. Expertise in implementing promotional displays and managing inventory levels to support sales objectives and enhance customer experience.
Overview
11
11
years of professional experience
Work History
Store Manager Yavpe Market
Yavapai Prescott Indian Tribe
Prescott
01.2019 - 06.2025
- Managed daily store operations and ensured a positive customer experience.
- Supervised staff and provided training on store policies and procedures.
- Oversaw inventory management, including stock ordering and product placement.
- Implemented promotional displays to enhance product visibility and sales.
- Addressed customer inquiries and resolved issues efficiently and professionally.
- Coordinated with vendors to maintain product availability and quality standards.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Updated and maintained store signage and displays.
Assistant Store Manager Yavpe Market
Yavapai Prescott Indian Tribe
Prescott
03.2018 - 01.2019
- Assisted in daily store operations and maintained inventory levels.
- Resolved customer inquiries and complaints with professionalism and care.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
Yavapai Indian Smoke Shop
Prescott
09.2014 - 03.2018
- Processed customer transactions accurately and efficiently at a busy retail store.
- Assisted customers with product inquiries, providing exceptional service and support.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Handled returns and exchanges, following company policies for customer satisfaction.
- Trained new cashiers on register operation and customer interaction techniques.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Skills
- Inventory management
- Customer service
- Staff training
- Cash handling
- Vendor coordination
- Sales promotion
References
References available upon request.
Timeline
Store Manager Yavpe Market
Yavapai Prescott Indian Tribe
01.2019 - 06.2025
Assistant Store Manager Yavpe Market
Yavapai Prescott Indian Tribe
03.2018 - 01.2019
Cashier
Yavapai Indian Smoke Shop
09.2014 - 03.2018