Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathleen Henderson

Buckeye

Summary

Dynamic and dedicated Flight Transport Detention Officer with proven expertise at Geo Transport Inc in crisis intervention and de-escalation techniques. Successfully maintained safety and security while fostering positive relationships with detainees, significantly reducing incidents of violence through effective communication and behavioral observation. Committed to upholding high standards of care and security.

Overview

19
19
years of professional experience

Work History

Flight Transport Detention Officer

Geo Transport Inc
07.2023 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both detainees '' well-being and airplane security.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Maintained a safe environment for detainees and staff through effective communication and adherence to established protocols.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Attended to feeding, bathromm breaks, and physical well-being of detainees.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with detainees to build rapport and trust.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Regularly conducted security and sanitation checks.
  • Provided support to detainees by addressing their concerns promptly and professionally while maintaining ICE rules and regulations.

Flight Transport Detention Officer

Akima Global Services
03.2023 - 07.2023
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both detainees '' well-being and airplane security.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Maintained a safe environment for detainees and staff through effective communication and adherence to established protocols.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Attended to feeding, bathromm breaks, and physical well-being of detainees.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with detainees to build rapport and trust.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Regularly conducted security and sanitation checks.
  • Provided support to detainees by addressing their concerns promptly and professionally while maintaining ICE rules and regulations.

Special Education Paraprofessional

Hesperia Unified School District
08.2006 - 12.2021
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
  • Oversaw class of students in absence of instructor.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
  • Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.

Education

GED -

Carlsbad High School
Carlsbad, CA
09-1993

Skills

  • Patience and tolerance
  • Emergency response
  • Behavioral observation
  • Physical restraint
  • Body and plane searches
  • De-escalation techniques
  • Security procedures
  • detainee supervision
  • Headcounts
  • Mental alertness

Timeline

Flight Transport Detention Officer

Geo Transport Inc
07.2023 - Current

Flight Transport Detention Officer

Akima Global Services
03.2023 - 07.2023

Special Education Paraprofessional

Hesperia Unified School District
08.2006 - 12.2021

GED -

Carlsbad High School
Cathleen Henderson