CATHLEEN PETCHAUER
Lake Havasu City,AZ
Summary
Experienced supervisor and manager with over 9 years in purchasing, procurement, project, and office management. Proven track record of increasing responsibility. Skilled at establishing and maintaining productive relationships with internal team members and vendors, delivering outstanding customer service.
Overview
17
17
years of professional experience
Work History
Adminstrative Assistant II
Metropolitan Water District of Southern California
01.2022 - Current
- Procurement Coordinator responsible for purchasing of goods and services for Desert Section field staff- includes p-card purchasing, preparing requisitions, creating and issuing purchase orders, etc.
- Training Coordinator for Desert Pump Operations Unit maintaining 90% + average.
- Primary Timekeeper for Desert Section.
- Monitoring and preparing budget variances for Desert Support Services Unit.
Project Manager
Foxx Media/Impact
10.2019 - 01.2022
- Company Overview: Office and project manager of a busy graphic design and marketing agency
- Manage multiple projects through the quoting, design, ordering and production stages
- Service a high volume of contracts from invoicing through payment collection
- Manage front office staff as well as coordinate with back of house and design staff
- Office and project manager of a busy graphic design and marketing agency
Assistant Manager
Cal-West Products, Inc.
01.2016 - 09.2019
- Company Overview: Assistant Manager of industrial supply company responsible for overseeing client requests, relationships, and order executions of over $10M in sales per year
- Research and sources highly specific parts for government contractors and technology companies
- Draft quotes, sales orders and purchase orders
- Process and facilitate returns and equipment repair requests
- Daily expedite of all open orders to ensure product delivery meets requested due dates and maintain stock levels
- Manage accounts for multiple government contracted customers from bid submission through order completion and invoicing – meeting required due dates per individual awarded PO
- Assistant Manager of industrial supply company responsible for overseeing client requests, relationships, and order executions of over $10M in sales per year
Front of House Supervisor
Benihana
04.2014 - 05.2017
- Oversaw front of house operations operations and supervised waitstaff, hosts and support service staff.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Resolved guests complaints while maintaining positive customer environment.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Facilities & Events Supervisor
Cafe Coyote
06.2012 - 09.2015
- Responsible for special event planning and reservations.
- Maintaining and confirming event schedule with vendors, clients and staff.
- Collaboration and coordination between front and back of house staff to execute events.
- Coordinating maintenance and cleaning of event spaces.
- Supervision and scheduling of event staff.
- Customer service.
Shift Leader
Dave & Buster's
12.2007 - 12.2012
- Cocktail & Food service in high volume entertainment and dining establishment.
- Shift leader for cocktail service team.
- Training of new employees.
- Delegated daily tasks, side-work and responsibilities.
- Collaboration and coordination with service staff, management and host staff.
Education
High School Diploma -
Granite Hills High School
El Cajon, CaSkills
- Microsoft Office & Google Suite
- Business Management Software (Oracle, Business Visions, ShopVox)
- Event planning & Training Coordination
- Project Management Software (ClickUp)
Key Qualifications
- Supervisory – 15+ years of increasingly responsible supervisory and managerial experience including extensive background in purchasing/procurement, project, and office management.
- Collaborative – Adept at establishing and maintaining productive relationships with internal team members, as well as outside vendors. Proven track record of providing outstanding customer service across multiple channels.
- Technical – Strong ability to quickly learn new software systems with broad experience in purchasing, project management and contracting.
Timeline
Adminstrative Assistant II
Metropolitan Water District of Southern California
01.2022 - Current
Project Manager
Foxx Media/Impact
10.2019 - 01.2022
Assistant Manager
Cal-West Products, Inc.
01.2016 - 09.2019
Front of House Supervisor
Benihana
04.2014 - 05.2017
Facilities & Events Supervisor
Cafe Coyote
06.2012 - 09.2015
Shift Leader
Dave & Buster's
12.2007 - 12.2012
High School Diploma -
Granite Hills High School
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