Caviogne Collins
Gilbert
Summary
Detail-oriented underwriter skilled in risk assessment, analyzing data, and implementing underwriting guidelines. Committed to enhancing operational efficiency and customer satisfaction through effective collaboration.
Overview
6
6
years of professional experience
Work History
Underwriter
Carvana
Tempe, AZ
03.2023 - Current
- Evaluated loan applications to assess risk and determine eligibility for financing options.
- Analyzed credit reports and financial statements to ensure accurate underwriting decisions.
- Collaborated with cross-functional teams to streamline processes and improve efficiency in operations.
- Implemented risk assessment strategies to mitigate potential losses while maintaining customer satisfaction.
Customer Service Representative
IntouchCX
Mesa, AZ
01.2020 - 02.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Implemented process improvements to enhance customer satisfaction and operational efficiency.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Education
High School Diploma -
Sun Valley High School
Mesa, AZSkills
- Underwriting guidelines
- Analyzing data
- Documentation review
- Risk assessment
Timeline
Underwriter
Carvana
03.2023 - Current
Customer Service Representative
IntouchCX
01.2020 - 02.2023
High School Diploma -
Sun Valley High School