Cecelia Foote
Avondale
Summary
Offering exceptional interpersonal abilities and commitment to creating welcoming environments, ready to thrive in customer-focused roles. Brings quick learning ability and aptitude for understanding customer needs, along with strong communication and multitasking skills. Ready to use and develop customer service and problem-solving abilities at your company.
Overview
3
3
years of professional experience
Work History
Front of House Staff
Tokyo Joe's
02.2023 - 10.2025
- Greet and welcome guests with warmth, guiding them through the menu and daily specials with confidence and enthusiasm.
- Take accurate food and drink orders, relaying any special instructions or dietary needs clearly to the kitchen and sushi bar.
- Serve food and beverages efficiently and gracefully, adhering to high standards of presentation and timing.
- Trained new staff on standard operating procedures and customer interaction techniques.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Courtesy Clerk
Fry's Food Stores
09.2022 - 02.2023
- Assisted customers with inquiries and product location to enhance shopping experience.
- Trained new staff on operational procedures and company policies to ensure consistency.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
High school diploma -
Thrivepoint Highschool
Skills
- English
- Conflict Management
- Typing
- Communication Skills
- Hospitality
- 100 WPM
- Windows
- Software troubleshooting
- Time Management
- People Person
- 10 key typing
- Empathy
- Customer service
- Microsoft Excel
- Computer Literacy
- Basic Math
- POS
- Restaurant experience
- Phone etiquette
- Microsoft Outlook
- Computer operation
- Zoom
Languages
English - Expert
Timeline
Front of House Staff
Tokyo Joe's
02.2023 - 10.2025
Courtesy Clerk
Fry's Food Stores
09.2022 - 02.2023
High school diploma -
Thrivepoint Highschool