Cecilia Malagon
Litchfield Park
Summary
A position utilizing acquired knowledge and experience while offering an opportunity for professional growth and advancement.
Overview
2007
2007
years of professional experience
Work History
Customer Service Representative/Cashier
BARNES & NOBLE
- Achieved high customer satisfaction by guiding merchandise selection and ordering. Enhanced inventory management through the application of loss prevention techniques and adherence to policies. Streamlined inventory record updates and ensured accuracy of incoming shipments. Optimized transaction processing for cash and credit, including returns and refunds, resulting in efficient daily financial reconciliations.
Database Coordinator/Hospital Switchboard Operator/Customer Service Representative
Loma Linda University Health Services
07.2006 - 2016
- Managed database updates and ensured data integrity across multiple systems.
- Assisted with data extraction and reporting to support departmental needs.
- Collaborated with teams to streamline database processes and improve efficiency.
- Conducted regular audits to maintain compliance with regulatory standards.
- Maintained precise records of all changes made to the database, guaranteeing accurate historical documentation.
Administrative Assistant
BURDEN CENTER FOR THE AGING
07.2002 - 12.2006
- Facilitated efficient handling of client case files and government grant procedures, enhancing operational effectiveness. Produced and refreshed agency literature to ensure accurate information dissemination. Established communication channels with city, state, and government offices to address social security and medicare/medicaid inquiries. Championed volunteer services for senior citizens through an intergenerational program, fostering community connections. Executed successful outreach and street fair events, increasing community participation.
Facilities Coordinator
CAHNERS PUBLISHING CO.
- 07.2001
- Coordinated office moves scheduled conference and client meetings. Processed facility invoices to accounts payable. Sorted and distributed incoming/outgoing office mail and priority parcels. Operated main switchboard in response to all business inquiries. Responsible for coordinating office supply system
Education
GED - undefined
Skills
- Achieved seamless data entry and typing accuracy to enhance operational efficiency Improved office procedures and communication strategies, resulting in enhanced customer satisfaction Streamlined inventory management processes to ensure accurate record-keeping
PROFILE
Over 10 years of extensive, diversified experience in the field of communications, administration, marketing/merchandising, customer services and corporate coordination.
Timeline
Database Coordinator/Hospital Switchboard Operator/Customer Service Representative
Loma Linda University Health Services
07.2006 - 2016
Administrative Assistant
BURDEN CENTER FOR THE AGING
07.2002 - 12.2006
Facilities Coordinator
CAHNERS PUBLISHING CO.
- 07.2001
GED - undefined
Customer Service Representative/Cashier
BARNES & NOBLE